Trillium Brewing Company LLC
  • Boston, MA, USA
  • Full Time

Job Description

Host for Trillium Brewing Company

 

Trillium Brewing Company is hiring a Host to join our newest location, our first restaurant in our Fort Point neighborhood. Our new home is located in a newly renovated historic brick and beam building with 18,000 square feet and 500 seats on three floors, including a seasonal patio and roof deck.  This is an amazing opportunity to join a rapidly expanding, family-run brewery and bring your expertise into the world of craft beer!

 

Our ideal candidate will play an integral role in ensuring our guests have exceptional dining experiences. This individual will be passionate about food and service, and thoroughly enjoy creating excellent experiences for our guests. The ideal candidate will have a friendly, outgoing disposition.

 

 

Essential Job Duties and Responsibilities:

  • Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
  • Provide guests with accurate wait time estimates during busy periods
  • Rotate seating between different stations to ensure even workloads for waitstaff
  • Answer phones and schedule reservations with large parties
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

 

Additional duties may be assigned as necessary.

 

Desired Qualifications & Abilities

Experience

  • Minimum 18 years of age
  • 1 year host experience in a fast-paced restaurant setting
  • TIPS training required by start date

 

Knowledge, Skills, and Abilities

  • Willing to work a flexible schedule including nights and holidays.
  • Exceptional guest service skills
  • Ability to work in a high energy, fast-paced environment.
  • A strong team player, organized with great attention to detail
  • Stand, sit, or walk for an extended period of time or for an entire work shift.  Move up and down stairs and/or service ramps.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

 

Benefits:

  • Medical and Dental benefits (with employer contributions)
  • Paid Time Off
  • Free and discounted Trillium Merchandise
  • Comp Beer
  • Perk and Philanthropy programs

 

Trillium Brewing Company LLC
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